ProQuest
Sales Contact:
For offers available through Consortia Canada (e.g. Globe & Mail), please contact OCLS.
ProQuest and ExLibris have merged their sales/marketing teams.
- Primary contact: Fiona Mitchell Fiona.Mitchell@proquest.com O: +1-800-521-0600 M: +1-647-282-0772
- Customer Relationship Manager (Renewals): Lisa Kness lisa.kness@proquest.com +1 (800) 521-0600
Consider the direct contacts for these products:
- Bowker (RCL, GBIP) Paul Shannon (888) 269-5372 x53544 paul.shannon@proquest.com
- eBooks (Ebook Central, Safari) Mariam Hasan M: (437) 219-6073 Mariam.Hasan@proquest.com
- ExLibris (Refworks, Ulrichs, discovery products and "management solutions," including those products that used to be available under Serials Solutions): Fiona Mitchell fiona.mitchell@proquest.com; Lisa Kness lisa.kness@proquest.com; or Tom Hall thomas.hall@exlibrisgroup.com
Tech. Support Contact:
General tech support: email.technicalsupport@proquest.com.
Other product-specific contacts include:
- Alexander Street Press: support@alexanderstreet.com
- Ebook Central: ebooksupport@proquest.com
- Pressreader: academiclibraries@pressreader.com (all changes & requests)
- Safari/O'Reilly: customercare@oreilly.com