ProQuest
Sales Contact:
For offers available through Consortia Canada (e.g. Globe & Mail), please contact OCLS.
Otherwise, our primary ProQuest sales rep is:
- Mariam Hasan
- mariam.hasan@proquest.com
- (mobile) +1-437-219-6073
- Lisa Kness (for renewals)
- Lisa.Kness@ProQuest.com
- +1-800-521-0600
However, for certain products/services, consider the direct contacts listed below.
- Bowker (RCL, GBIP) Paul Shannon (888) 269-5372 x53544 paul.shannon@proquest.com
- eBooks (Ebook Central, Safari) Jenni Wilson (312) 339-0587 jenni.wilson@proquest.com
- ExLibris (Refworks, Ulrichs, discovery products and "management solutions," including those products that used to be available under Serials Solutions) please see the ExLibris vendor record
Tech. Support Contact:
The general tech support for ProQuest is email.technicalsupport@proquest.com. Other, product-specific contacts include:
- Alexander Street Press: support@alexanderstreet.com
- Ebook Central: ebooksupport@proquest.com
- Pressreader: academiclibraries@pressreader.com (all changes & requests)
- Safari/O'Reilly: customercare@oreilly.com