askON Staff Tools

If you are an askON staff member or student operator and need to connect to the staff interface, visit the LibraryH3lp operator dashboard and enter your credentials. The askON team at OCLS will provide you with your credentials when you start staffing the service. To retrieve or reset your credentials, please contact LibraryH3lp directly at 877-844-5371 or

You can also access askON tools and resources through the LibraryH3lp operator dashboard, including partner library text numbers and marketing materials (coming soon).